Monitoring & aftercare

See your system working, day and night

Track your generation, storage and savings live from an app, and lean on a local team that's still here long after switch-on. Monitoring and aftercare come with every system we fit.

What you get

Eyes on your system, and a team on call

Solar and batteries are low-maintenance, but it helps to know they're working their hardest, and to know who to call if they're not.

Live monitoring in an app

See generation, battery charge, home use and grid export in real time from your phone, with daily, monthly and lifetime totals.

Spot issues early

We have visibility of every system we install, so we can help to diagnose any issues that arise and action appropriately.

Local aftercare, one number

Your aftercare comes from our own team in St Helens, not a call centre.

Warranty support handled

If anything's covered under a manufacturer warranty, we deal with the claim and the fix for you, rather than leaving you to chase it.

In the app

Everything your system's doing, at a glance

From one dashboard you can see how much you're generating, how full your battery is, how much you're using at home and how much you're exporting.

Recent work

Monitored systems across the North West

Monitoring & aftercare FAQs

The questions we get asked most

Which app do I use to monitor my system?

It depends on your hardware, for example the Tesla app for a Powerwall, or the manufacturer's app for your inverter and battery. We set it up and walk you through it at handover.

What can I actually see?

Live generation, battery charge, home usage and grid import/export, plus daily, monthly and lifetime totals for energy produced, used and saved.

What happens if I think my generation is significantly reducing?

We can access data to determine whether the design is working within the expected parameters, with voltage, amps and other required data being available to assess.

Who handles warranty claims?

We do, in collaboration with the relevant manufacturer. If a fault is covered by a manufacturer warranty and this is approved, we coordinate the claim and the repair.

Advice